Personal Data Protection

Asian4d Privacy Policy – Your Data Security is Our Priority

Asian4d is fully committed to protecting the privacy and personal data of every member who uses our platform. This document explains in detail how we collect, use, store, and protect your information in accordance with the Malaysian Personal Data Protection Act (PDPA).

Updated: January 2026 256-bit SSL Encryption Malaysia PDPA Compliant

Your personal data is protected by the highest-level security systems. We never sell or disclose your information to third parties without your consent.

Our Commitment

Asian4d's Six Data Protection Principles

Our privacy policy is built on six core pillars that ensure your personal data remains in safe and responsible hands at all times.

Secure Data Encryption

All personal data you submit to the asian4d platform is protected by 256-bit SSL encryption technology, ensuring no third party can intercept or read your personal information during transmission.

Limited Data Usage

Your personal data is used solely for the purposes stated in this policy — including account management, payment processing, and service improvement. We do not use your data beyond the agreed scope.

Full Member Control

You have the full right to access, correct, or request deletion of your personal data at any time. asian4d respects your rights as a data owner and we make the process easy through 24/7 customer support.

PDPA Legal Compliance

All our data management operations comply with Malaysia's Personal Data Protection Act 2010. We continuously update our internal practices to stay aligned with the latest regulatory developments.

No Sale of Data to Third Parties

Asian4d has never and will never sell, rent, or transfer your personal data to any third party for marketing or commercial purposes without your explicit consent.

Responsible Data Storage

Your personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Once the retention period expires, data is securely deleted using approved methods.

Document Contents
  1. Introduction and Scope of Privacy Policy
  2. Types of Personal Data Collected
  3. Purpose of Data Collection and Processing
  4. Data Sharing With Third Parties
  5. Data Security and Protection
  6. Your Rights as a Data Subject
  7. Cookies and Tracking Technologies
  8. Data Retention and Deletion
  9. Privacy Policy Amendment
  10. How to Contact Us

1. Introduction and Scope of Privacy Policy

This Privacy Policy is published by asian4d, a digital entertainment platform operating in Malaysia. This document describes our practices for collecting, processing, storing, and protecting your personal data when you use our official website at asian4d.vu, the asian4d mobile app, or any other services we provide.

This Privacy Policy applies to all users of the asian4d platform, including visitors browsing the website without registering, prospective members in the process of registration, registered members actively using the platform, and former members whose accounts have been terminated. By using our platform in any capacity, you agree that we process your data as described in this document.

Note: This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy asian4d. Together, these three documents form a comprehensive protection framework for our users.

2. Types of Personal Data Collected

Asian4d collects various types of personal data depending on how you interact with our platform. In general, the data we collect falls into three main categories:

2.1 Data You Provide Directly

  • Full name as shown on your official identification document
  • MyKad identification number or passport number
  • Date of birth and gender
  • Active email address and mobile phone number
  • Current residential address
  • Bank account or e-wallet information for payment processing
  • Identity verification documents uploaded during the KYC process

2.2 Data Collected Automatically

  • IP address and IP-based location data
  • Device information including device type, operating system, and browser version
  • Activity logs including pages visited, access times, and in-platform actions
  • Game session data including dates, times, bets, and results
  • Cookie data and device identifiers

2.3 Data from Third-Party Sources

  • Identity verification information from trusted KYC service providers
  • Financial transaction data from licensed payment processors
  • Credit check or risk assessment information from licensed agencies (where applicable)

3. Purposes of Data Collection and Processing

Asian4d only processes your personal data for legitimate and necessary purposes. We do not process your data excessively or beyond what is required for platform operations. The following is a list of our primary data processing purposes:

Processing Purpose Types of Data Used Legal Basis
Account registration and management Name, email, phone number, IC Contract fulfillment
Identity verification (KYC) IC, passport, selfie, bank statement Legal obligation
Deposit and withdrawal processing Bank account, e-wallet information Contract fulfillment
Fraud prevention and anti-money laundering Transaction data, activity logs, IP Legal obligation
Enhancing user experience Activity data, cookies, sessions Legitimate interest
Marketing communications (with consent) Email, phone number Member consent

4. Sharing Data with Third Parties

Asian4d does not sell your personal data. However, in the course of operating the platform, we may share data with carefully selected third parties in the following situations:

  • Payment service provider: Transaction information is shared with licensed payment processors such as FPX, Touch 'n Go, and Mastercard to enable deposits and withdrawals to be processed securely.
  • KYC service provider: Identity documents are shared with certified KYC verification partners to meet regulatory compliance requirements.
  • Technology service provider: Some technical data is shared with the cloud infrastructure and cybersecurity providers we use to operate the platform.
  • Competent authority: We are required to disclose data when mandated by a court order, law enforcement agency, or legitimate regulatory body under Malaysian law.
Third-Party Agreement: All third parties with whom we share data are bound by strict data protection agreements. They are only permitted to process your data for specific purposes and may not use it for any other purpose without our authorization.

5. Data Security and Protection

Asian4d consistently invests in the latest cybersecurity infrastructure to protect our members' personal data from unauthorized access, disclosure, alteration, or destruction. The key security measures we implement include:

  • Data encrypted in transit using TLS 1.3 and 256-bit SSL protocols
  • Data encrypted at rest using AES-256 for all sensitive records
  • Two-factor authentication (2FA) system for member account access
  • Real-time 24/7 monitoring of suspicious activity by our security team
  • Network segmentation and layered firewall systems to prevent unauthorized access
  • Regular security audits by accredited independent parties
  • Information security awareness training for all asian4d staff
Shared Responsibility: While we implement best-in-class security measures, the safety of your account also depends on your own actions. Make sure you use a strong password, do not share your login credentials, and promptly report any suspicious activity to us.

6. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you as a data subject have the following rights regarding your personal data held by us. asian4d is committed to facilitating the exercise of these rights within a reasonable timeframe.

Right of Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete data.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal requirements.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You have the right to receive your data in a machine-readable format for portability.

Right to Restrict Processing

You may request restriction of data processing during an active review or dispute.

7. Cookies and Tracking Technologies

The asian4d platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze platform traffic, and personalize the content you see. Cookies are small text files stored in your browser when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects statistical data on how you use the platform to help us improve our services. All data is collected anonymously.
  • Functional Cookies: Remembers your preferences such as language and display settings to provide a more personalised experience.
  • Analytics Cookies: Helps us understand overall platform usage patterns for continuous improvement.

You can manage or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality and user experience of the asian4d platform.

8. Data Retention and Deletion

Asian4d retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulations. In general, our data retention periods are as follows:

  • Active account data — retained for the duration of the active account plus five years after closure for regulatory compliance purposes
  • Financial transaction records — retained for seven years in accordance with the Companies Act and Malaysian financial regulations
  • Platform activity logs — retained for 12 months for security and dispute resolution purposes
  • Marketing data (with consent) — retained until you withdraw your consent
Secure Deletion: Once the retention period expires, data is deleted using secure deletion methods that ensure it cannot be recovered. For physical data, we use document destruction methods that comply with information security standards.

9. Amendments to the Privacy Policy

Asian4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, relevant legislation, or platform improvements. When significant changes are made, we will provide clear notice to members via their registered email or in-platform notification at least seven days before the changes take effect.

The latest version of the Privacy Policy will always be available on this page with the update date clearly displayed. Continued use of the asian4d platform after the amendment's effective date constitutes your acceptance of the updated policy.

10. How to Contact Us

If you have any questions, concerns, or wish to exercise your personal data rights, please contact the asian4d Data Protection Officer (DPO) through the channels below. We are committed to responding within three business days for all privacy-related inquiries.

  • Email: [email protected]
  • Live Chat: Available on the platform 24 hours a day, 7 days a week
  • Response Time: 1–3 business days for standard privacy inquiries

We strongly encourage you to contact us directly with any privacy concerns before filing a complaint with an external authority. Our team will make every effort to resolve any issues raised promptly and professionally.

FAQ

Asian4d Privacy Policy FAQ

Here are answers to the most frequently asked questions from our members regarding data protection and privacy.

No, asian4d has never sold, rented, or transferred your personal data to any third party for marketing or commercial purposes, and never will. Your data is only shared with selected service partners who assist us in operating the platform — such as licensed payment processors and accredited KYC providers — and they are bound by strict data protection agreements.

You may submit a data access or deletion request in two ways: contact us via the in-platform Live Chat, available 24/7; or email us at [email protected] stating the type of request and your account details. Our Data Protection Officer (DPO) team will process your request within three business days. Please note that certain data may need to be retained for a specified period to meet legal obligations.

The identity verification or KYC process is a mandatory regulatory compliance requirement for all digital financial platforms in Malaysia. It ensures our platform is not misused for illegal activities such as money laundering, fraud, or access by underage individuals. Identity documents you upload are stored with full encryption and can only be accessed by authorized personnel solely for verification purposes.

Yes, you can withdraw your marketing consent at any time without any penalty. It's simple — click the "unsubscribe" link found at the bottom of any marketing email we send, or contact our support team via Live Chat or email. Once your request is received, we will stop all marketing communications within 48 hours. Withdrawing marketing consent will not affect important account-related communications.

When your account is closed, your personal data will not be deleted immediately as we have legal obligations to retain certain records. Financial and transaction records will be kept for seven years in accordance with Malaysian legal requirements. General account data will be retained for five years after account closure. After that period, all data will be securely and permanently deleted. You may still request a review of the data we hold at any time, even after closing your account.

asian4d does not store your full bank card details directly. All payment transactions are processed through licensed third-party payment processors such as FPX and certified payment gateways that comply with PCI DSS standards. For e-wallets such as Touch 'n Go, we only store the account number required to process withdrawals. All financial information we retain is protected with AES-256 encryption.
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